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Workshops

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Download PDF of abstracts and author biographies

Day 1:  Tuesday 2nd Feb 2021

Online Workshops
 

  • Unblock the tension during the implementing Service Design (#104)

       Arthur Yeh (Independent Service Design Facilitator, Taiwan)
       Yvonne Yam (Meaning at Work Limited, Hong Kong)

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  • Strengthen emotional skills for service designers as a facilitator (#117)

       Mariluz Soto (University of Lapland, Finland)

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  • Addressing tensions and paradoxes of my data: A Service Design perspective (#66)

       Alessandro Carelli (NTT Data, Italy)

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  • Quo vadis? Exploring the future of service design (#105)

       Martina ÄŒaić (Hanken School of Economics, Finland)
       Ana Kustrak Korper (Linköping University, Sweden)
       Vanessa Rodrigues (Linköping University, Sweden)
       Josina Vink (Oslo School of Architecture and Design, Norway)
       Stefan Holmlid (Linköping University, Sweden)

Day 2: Wednesday 3rd Feb 2021

Online Workshops
 

  • Real-time co-analysis: Probing lived experiences and analysing material data (#51)

       Kelly Anderson (WonderLab, Monash University, Australia)
       Yi Zhang (WonderLab, Monash University, Australia)

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  • A tarot deck as a critical tool for designer worker solidarity (#71)

       Lara de Sousa Penin (Parsons School of Design, The New School, US)

       Antonia Yunge Soruco (Parsons School of Design, The New School, US)

 

  • Service transparency for sustainability in the food sector (#130)

       Aguinaldo Santos (Universidade Federal do Paraná, Brazil)

       Marcella Lomba (Universidade Federal do Paraná, Brazil)

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Onsite Workshops

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  • Take a breath – Zoom out (#62)

       Luke Craven (Australian Taxation Office, Australia)

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  • The playdate: Exploring how to host a learning exchange (#114)

       Lisa Grocott (WonderLab, Monash University, Australia)
       Ilya Fridman (WonderLab, Monash University, Australia)

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  • Telling Stories: Moving beyond empathy tools to reciprocity (#83)

       Giti Datt (University of Technology, Sydney, Australia)
       Lucy Klippan (University of Technology, Sydney, Australia)

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  • Teu Ie Va (beautify the space) in-between intersectionality (#86)

       Marion Muliaumaseali'I (Service Design Researcher, Australia)

Day 3: Thursday 4th Feb 2021

Onsite workshops

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  • Designing ideation experiences for remote participants in codesign workshops (#100)

       Sarah Kaur (Portable, Australia)
       Misha Kaur (Australian Tax Office, Australia)

       Emma Blomkamp (Co-design Coach and Systems Change Guide, Australia)
            

  • Designing by ear (#128)

       Courtney McKee (Vision Australia, Australia)

       Dennii Stanbridge (Vision Australia, Australia)

       Andrew Ng (Vision Australia, Australia)

 

  • Power in coffee: Disrupting practice for community-led change (#60)

       Power in coffee: Disrupting practice for community-led change (#60)

       Hania Yassin (Australia)

       Liz Bloom (Clear Horizon Consulting, Australia)

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  • Process design: Designing impactful workshop experiences that engage and inspire (#131)

       Daniel Christiansen (Make Studios, Australia)

       Kristina Aagaard (Make Studios, Australia)


Online Workshops

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  • A new social design framework to challenge assumptions in research projects in LMICs (#53)

       Chamithri Greru (University of the Arts London, UK)

       Alison Prendiville (University of the Arts London, UK)

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  • Sounds good! Auditory representations in service design (#93)

       Ana Kustrak Korper (Linköping University, Sweden)
       Vanessa Rodrigues (Linköping University, Sweden)

       Stefan Holmlid (Linköping University, Sweden)

       Johan Blomkvist (Linköping University, Sweden)

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  • Addressing echo chambers in SD with embodied methods (#94)

       Martina ÄŒaić (Hanken School of Economics, Finland)
       Josina Vink (Institute of Design, Oslo School of Architecture and Design, Norway)

       Kaisa Koskela-Huotari (CTF - Service Research Center, Karlstad University, Sweden)

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  • Service Design meets strategic action: exploring new tools for activating change (#123)

       Laura Santamaria (Loughborough University, UK)
       Ksenija Kuzmina (Loughborough University, UK)

Day 4:  Friday 5th Feb 2021

Onsite Workshops

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  • Bespoke tools and toys for co-designing diverse & inclusive feminist futures (#113)

       Allison Edwards (Monash University, Australia)
       Hannah Korsmeyer (Monash University, Australia)
 

  • Categorising people: tensions in critical approaches to design (#78)

       Kate McEntee (Monash University, Australia)

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Day 1: Tuesday 2nd Feb 2021
Day 2: Wednesday 3rd Feb 2021
Day 3: Thursday 4th Feb 2021
Day 4:  Friday 5th Feb 2021
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